Aurora Party Rentals

Website is impressive and pricing seems fair. Called the number and booked the required tables and chairs. Paid by credit card over the phone assuming pricing as per website. Once the items were delivered and the invoice produced it seemed there was both a minimum order charge as well as a higher delivery charge as noted over the phone. $122.50 quoted, $141.25 charged. The delivery team was very rude and inconsiderate. They would only unload the items to the front door and not even down a set of wide stairs into our party room. The items were also very old. The chairs are rusted and the tables completely worn out and damaged. Lots of stains on the wood top which looked like it was home made out of old wood lying around the farm. Definitely was expecting higher quality items. Note that for the almost the final invoice cost of the rental we could have purchased some new chairs and a folding table from Walmart.

I used Aurora Party Rentals for my dad’s 80th birthday, and they were fantastic from start to finish. The delivery was right on time, and the crew was not only friendly but also incredibly helpful and cooperative. It made a big difference having a team that was so easy to work with on such an important day. I wouldn’t hesitate to use them again or recommend them to anyone planning a special event.

I used aurora party rental for a baby shower and not only were their prices unbeatable but, their service was even better. The young, handsome delivery driver went out of his way to bring heavy crates and tables downstairs and even helped to set up. I highly recommend their services for such ease and good prices

I have no words to describe the embarrassment I felt today in front of my friends. I rented two coffee urns. They were delivered to me in a plastic bag, which I didn't open until I needed them at the reception place. My responsibility was to organize and decorate the coffee área. Both coffee urn were dirty, broken, dented, and very old. And to top it all off, they wouldn't turn on. I wanted to die right then. I had 100 guests waiting for coffee and tea. My only option was to drive to a Tim Horton's and spend a fortune on coffee. I definitely do not recommend Aurora Rentals, I would not even rent a chair because it may have a broken leg.

Lorna from Aurora Party Rentals was extremely helpful, professional and accommodating during the time we worked together on my order. Her knowledge on what items to order and the quantity was on point. Not only did she answer every single one of my phone calls, but she was able to make changes on the fly and adjust as necessary. Coordinating a wedding for 100 guests would not have been possible without her. From the tent, to the chairs, plates, cutlery and linens- everything looked great. Lorna consistently delivered friendly and quality service and I am looking forward to ordering from her again in the future. Thank you Lorna!