Epic Play Zone

DO NOT BRING YOUR CHILDREN TO THIS INDOOR PLAYGROUND. The play structure is unsafe. Exposed wood , broken zip ties. Slides are loosen. Exposed metal wiring. Very very very dirty. I have been to many different indoor playgrounds never seen anything like this. I’m not usually the type to leave bad reviews but this was horrible experience. Took my kid out after 10 minutes of playing

Edit as response to the owner— Unfortunately your response does not address the 1hr policy you apparently have. As per your records it’s interesting you say, there was nothing I was asked to sign, my sister and I both thought it was odd that we didn’t sign a waver or anything. Also the staff approaching me, they did not disclose that the facility was closing as it was still 2 hours away from your closing time, and another group had just arrived to start their play. Your staff were not professional and only mentioned we stayed past our one hour allowed time ( which we did not know about to begin with). Making customers that have paid to be somewhere feel unwelcome should’t be part of your business strategy. Good luck! Walked In with my kids this afternoon and this place was fairly empty, the kids had tons of fun. After a while two employees came up to us informing that the price paid per child is a 1 hour time limit and basically being told to leave. I was very surprised because any indoor playground in Milton that has a time limit is always 2 hours( and we’ve visited every one). When we arrived I clearly asked for a walk in play and was not informed it was only for 1 hour, which for the pricing is outrageous. After the employee approached us I check the door and their pricing signs and there is nothing listed that includes 1 hour play. The pricing is available on the website however when you walk in you should be informed as that’s not worth it. Unfortunate for them we won’t visit again unless they change that’s 1 hr policy. No wonder the place is empty.

I booked it for my 5 year old birthday child Everything was amazing The kids had a blast today! This place is amazing I wish I knew about it earlier.

The Staff and Management are amazing, friendly and so helpful. Thank you for making my daughters 10th perfect. It is so great that you offered private bookings cause when there is too many parties happening at once it can be overwhelming. Thank you so much to the sweet girls who helped me so much with everything, you girls are amazing. Epic offers so much for any age, from our little guest to the adults, everyone had a blast. VR was a hit for sure. Thank you for everything will be recommending you guys to everyone we know. we will be back for the next big birthday :)

The VR games in epic laser tag is a fantastic experience, Me and my cousin took the kids yesterday to play the VR , the kids enjoyed it a lot. And the staff was amazing too to setup the games and helping them.