TRAPPED Escape Room Toronto Markham

Incredible experience from start to finish. We’ve done several escape rooms, but Trapped is easily one of the best. The staff was incredibly welcoming and professional; they knew the rooms inside and out and gave us a fantastic briefing. Their helpfulness during the game was spot on—their hints were clever and timely. You can tell they really care about the guest experience. We will definitely be back to try the other rooms!

Great escape rooms! We booked two and had a challenging time. As a senior, would recommend more light or bring flashlights. They did provide, but we ran out of juice. They will also provide a chair in the room if you ask. All 9 of us had fun, so worth it!

Our family had a fun time at Trapped. The clues were tough, but we managed to get most of them (eventually). The staff were very friendly and helpful. Didn't give 5 stars only because the room was a little chilly.

Went on a whim to kill time before dinner today and had an amazing time! Our group did “Below the Sphinx” and the puzzles were fun, the rooms were immersive, and the staff was so sweet and helpful :) A spontaneous decision wound up becoming one of the best times I had at an escape room and would 100% visit again! Special shoutout to Jenny, Kate, and Brandon for curating a great time

This was our first time trying an escape room, and overall it was a fun and enjoyable experience. We played as a group of three: two adults and one child under 10. One point of confusion was the pricing. We later noticed that we were charged for three adults, even though the reservation was made for two adults and one child. Given our child’s age, this was a bit disappointing. Our experience with the staff was somewhat mixed. During the initial explanation, the instructions felt a bit rushed, and as first-time players it was difficult to fully understand everything. That said, another staff member who assisted us during the game was excellent. He was friendly, clear, and approachable, and his explanations helped us stay engaged and enjoy the experience much more. Thanks to that support, we still had a positive first escape room experience and would be interested in trying other escape rooms in the future.